FAQ
The most asked questions. For any further question please reach us at info@techarena.se.

Tickets
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You can change everything except the email address. If you have not received a confirmation email (remember to check your junk mail as well) you might have entered an incorrect email address. Contact support@techarena.se to resolve the issue - preferably including a receipt.
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In the confirmation email you will find a button for “receipt”.
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If the tickets are tied to an email address you need to contact support@techarena.se to reassign them. It is only possible to transfer once and it needs to be done one week before the event at the latest.
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No, all tickets are strictly personal and cannot be shared under any circumstances, regardless of ticket type. Each ticket is tied to an individual and grants access to one person only for the duration of the event.
However, if you are unable to attend, you may transfer your ticket to someone else before the event. Please note that once a ticket has been scanned at the arena, it can no longer be transferred.
For assistance with ticket transfers, please contact support@techarena.se no later than 4 days before the event.
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If you want to avoid queues on the event day and enter the arena smoothly you can claim your individual badge and wristband in advance. We will publish the location and opening hours as in January 2026.
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No. The tickets are all electronic and your individual QR code can be found in your event profile.
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We do not offer refunds but are happy to assist you in transferring your ticket to someone else that qualifies for the type of ticket you have purchased.

Arrival
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You can easily travel from Stockholm Central Station with commute train line #41 towards “Märsta” or “Upplands Väsby”, or line #40 towards “Uppsala C”. You will get off at “Solna”. The train ride is 7 minutes. From the stop there is a 14 minute walk to the arena. To buy tickets for the train you can download the “SL” app or pay on site by tapping your payment card.If you wish to go by car from central Stockholm it takes about 15 minutes to get to the arena.
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We can help with visa applications by providing a visa invitation letter. Contact support@techarena.se. Read more about Sweden’s visa policies on the website of the Ministry for Foreign Affairs of Sweden.
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coming soon
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1) You must have a ticket with your name on it, otherwise you won’t get in. 2) Download our app and/or use our platform on a web browser network, book meetings and join side events. (Note - platform will go live end of January.) 3) Bring your badge. 4) Bring a valid ID. We will check your ID at the entrance and match it with your ticket. 5) Bring positive energy!

At the Arena
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Suitcases and bigger bags such as backpacks are not allowed in the arena, but you can check in bags. We do not take responsibility for the bags.
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The venue is fully accessible by wheelchair. Entry is free for personal assistants. When arriving at the venue, please visit the ticket helpdesk next to the badge claim point to claim the ticket. Guide and assistance dogs are welcome at Techarena.
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There will be many food courts at the arena, where you can buy your lunch or snacks.
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No. Only adults are allowed to participate in the event.
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Yes, there are lounges and working spaces.

Event Platform
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The matchmaking will be available on the event platform where you can browse people, connect and request meetings.
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End of January.
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All ticket holders will have access to the platform once it goes live.
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Find most answers here:https://support.grip.events/event-participantsIf you need more assistance please email:support@techarena.se
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You will be able to browse the participants of the event on the platform once it goes live.

Side Events & After Work
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You will find all the side events on the event platform when it goes live.
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coming soon
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The official opening afterwork and parties are open to all ticket holders. Note, however, that some of them have limited capacity. All other mingles, afterworks and parties that are part of the side events, require registration and some are exclusive to specific ticket types such as investors or startups.

Agenda
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We announce new speakers every week.
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coming soon
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You can find the agenda here: https://www.techarena.se/agenda, you will also see it once you have access to the platform. We are updating the agenda constantly.

General
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Feel free to download the assets: https://www.techarena.se/my-assets
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No.
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You can apply to volunteer and in return get access to the event for free. Apply here:https://forms.zohopublic.eu/infotecha1/form/VOLUNTEERAPPLICATION/formperma/-26E_6t92-kBb4SbotW2uqOXNktC75UV8Rc7pBdNNLk
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For deeper collaborations with Techarena reach out to us at partner@techarena.se
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coming soon
