FAQ

The most asked questions. For any further question please reach us at info@techarena.se.

Tickets

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How do I know what ticket type I have?

You can see which ticket type you have at the homepage of the event platform or via the email titled "Techarena 2026 - Ticket Confirmation" → "View and Assign Passes".

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Where can I find my ticket?

You can find your ticket in the app via Menu bar → "My Ticket QR Code" or search for an email titled "Techarena 2026 - Ticket Confirmation". At the entrance you scan this QR code and show your ID to get the wristband & badge required for entry.

If you can't find the email, check your spam folder and any other email addresses you may have used. If someone else was meant to send you a ticket, confirm with them. If you're sure a ticket is registered in your name, there may be a typo in your email. We can find you at the entrance and admit you without a QR code, but this may take extra time.

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How do I change incorrect info on my ticket?

You can change everything except the email address in the app via Menu bar → "Ticket Management". You can find the registration ID required via the email we sent titled "Welcome to the Event Platform - Techarena 2026".

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How can I claim my wristband & badge?

You claim your wristband and badge by scanning your Ticket QR code & show ID. You can do so before & during the event at the following checkpoints and time slots:

The Arena Entrance, located at Strawberry Arena
Tuesday 10/02, 14:00–19:30 (skip the queue)
Wednesday 11/02, 08:15–16:30
Thursday 12/02, 08:15–16:00

The Box, located in front of the Mall of Scandinavia
Tuesday 10/02, 12:00–20:00 (skip the queue)
Wednesday 11/02, 08:15–14:00

Those joining Investor Day will get their wristband & badge on entry into the venue on Tuesday 10/02.

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How do I change my email address?

If you need to change your email address you need to reach out to support@techarena.se or Helpdesk at Entrance A of the Arena.

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How do I transfer a ticket?

To request a ticket transfer, please email support@techarena.se with the new ticket holder(s) on cc and the following information:

Email address of the current ticket holder(s), as well as First name, Last name, Email address, Company, Job title & Country of Residence of the new ticket holder(s).

If you do not get a transfer confirmation before the event, the new ticket holder(s) can present the above email as proof of transfer intent at Helpdesk (Entrance A). We will then process the transfer on site and grant access to the event.

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Can two people share one ticket on different days?

No, tickets are strictly personal. Once one person has checked into the event and gotten their wristband & badge the ticket is redeemed. This means that the ticket can NOT be split between the days.

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I need further assistance with ticket management!

You can email support@techarena.se or go to Helpdesk at Entrance A during the event.

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How do I prepare for entry? / How can I get through the line faster?

Make sure to know which ticket type you have & have your QR code ticket + ID prepared. If you want to avoid the queue for entry on the first day you can claim your wristband & badge before the event (see question "How can I claim my wristband & badge?").

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Where do I find my receipt?

In your confirmation email titled "Techarena 2026 - Ticket Confirmation" there's a button to download the receipt. If you have specific requests for the receipt please email support@techarena.se & we will answer you after the event.

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Can I get a refund?

We do not offer refunds, but are happy to assist in transferring your ticket to someone else (see question "How do I transfer a ticket?").

Arrival

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How do I get to the Arena?

You can easily travel from Stockholm Central Station with commuter train line #41 towards "Märsta" or "Upplands Väsby", or line #40 towards "Uppsala C". You will get off at "Solna". The train ride is 7 minutes. From the stop there is a 14 minute walk to the Arena – you walk through Mall of Scandinavia.

To buy tickets for the train you can download the "SL" app or pay on site by tapping your payment card. If you wish to go by car from central Stockholm it takes about 15 minutes to get to the Arena.

You can also reach the Arena by subway (blue line to Näckrosen or Solna centrum), bus, or tram. For detailed routes, visit sl.se.

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Where is the event?

Techarena 2026 takes place at Strawberry Arena on Råsta Strandväg 1, 169 79 Solna.

Here you can find the exact location for entry on Google Maps: Entry to the Arena

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Where should I stay?

Here are your accommodation options:

Nobis Hotels (Stockholm)
Stay centrally with premium amenities.

Elite Hotels (Stockholm)
Select from multiple locations across the city.

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What are the opening hours for the event?

At Strawberry Arena (Feb 11–12):

Arena: 8:15 AM – 6:00 PM
Meetings & Side Events: 9:00 AM – 6:00 PM
Stage program: 09:30 – 5:00 PM

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I have been accepted for a Side Event in the Arena, but not a Techarena ticket, will I be able to enter the Arena?

No, in order to enter the Arena you need a valid Techarena ticket.

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What can I do at the Arena?

At the Arena you can join Side Events, Roundtables & Networking Labs, get inspired by the Stage program, visit Startup & Scaleup booths, Ecosystem booths, and Company booths, as well as book meetings via the app for our matchmaking area.

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What do I need to prepare?

Bring your ticket & valid ID to enter the Arena (see question "Where can I find my ticket?").

To get the most out of the event, sign up to the event platform and download the app (see question "How do I access the event platform?"). Once set up you can plan your stage program, request meetings, sign up for side events & more.

At the Arena

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Will there be food at the event?

There will be many food options at the Arena where you can buy lunch or snacks.

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Am I able to work at the event?

Yes, there are lounges for certain ticket groups. There will be workspaces available & you can also use the 55 000 seats in the bleachers.

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Is Techarena accessible by wheelchair?

Yes.

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Can I bring kids to the event?

No, as we serve alcohol in the Arena the age limit is 18.

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Can I bring my bag?

Suitcases and bigger bags such as backpacks are not allowed on the Arena floor. You can check them in the cloakroom, subject to availability. We do not take responsibility for the bags.

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Is there a cloakroom/wardrobe?

Yes. Winter jackets should be handed over at the cloakroom.

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Is there a map of the Arena?

Yes, you can see the map here.

The map is also available in the app via Menu bar → "Map".

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I need assistance, where do I go?

During the event you can get support at:

Helpdesk for ticket assistance – at Entrance A
Infodesk for guidance – on the Arena floor

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Can I book meeting rooms at the Arena?

No, there is no option to pre-book meeting rooms, but you will be able to use workspaces found throughout the Arena.

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Is the venue cashless?

Yes. The venue and food courts only accept credit/debit cards. No cash payments are possible.

Event Platform

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Why should I download the event platform?

The event platform is used to organize all activities for the event. This includes agendas for the Stage program, Roundtables, Side Events & Networking Labs. It's also where you can find your ticket and the matchmaking platform.

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How do I know if my meeting request is accepted or denied?

In the event platform via "Schedule" you can see all meetings and if they are pending, accepted or denied.

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How do I access the event platform?

Your login credentials for the event platform were sent in an email titled: "Welcome to the Event Platform - Techarena 2026". Please search for this in the inbox and spam folder.

Once registered you can download the app "Techarena" and/or use the desktop version to start exploring the event. You can access the event-platform on this link. If your password does not work, request a new one to the email address you registered your ticket with.

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How do I find contacts & request meetings on the event platform?

Via Menu bar → "Matchmaking" in the app you can filter on which contacts you are interested in and request meetings directly. We have a dedicated "Matchmaking Area" where you can meet these new connections.

Agenda

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What can I do at the Arena?

At the Arena you can join Side Events, Roundtables & Networking Labs, get inspired by the Stage program, visit Startup & Scaleup booths, Ecosystem booths, and Company booths, as well as book meetings via the app for our matchmaking area.

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Where can I find the Side Event agenda?

Via Menu bar → "Side Events" you are redirected to our Side Event Calendar on Luma. Here you can browse the different Side Events and request a spot. The specific host of that event will then email you with a confirmation or denial email for that specific event.

Techarena does not have access to or influence over attendee lists for specific Side Events, besides from those hosted by Techarena.

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How do I know if I've gotten a spot to a Side Event?

Each host is in charge of sending out confirmation emails to their attendees. Techarena does not have access to or influence over attendee lists for specific Side Events, besides from those hosted by Techarena.

Some confirmation/denial emails will be sent momentarily, others might be sent close to the event or not at all. Unless you have received a confirmation email, you do not have a spot.

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Where can I see my booked meetings?

Via "Schedule" in the app.

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I have been accepted to a Side Event OFF-site, meaning outside the Arena, but I do not have a Techarena ticket, will I be able to join the Side Event?

Yes, Side Events that occur outside of the Arena do not require a Techarena ticket.

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Where can I find the Stage agenda?

On the event platform via Menu bar → "Stage Agenda".

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Where can I find the Roundtable agenda?

On the event platform via Menu bar → "Roundtables".

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Are Side Events open to all ticket types?

Some are open to all, others require specific registration. This is decided by the host.

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I have been accepted to a Side Event at the Arena, but do not have a Techarena ticket, will I be able to enter the Arena?

No, in order to enter the Arena you need a valid Techarena ticket.

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Where can I find the Networking Labs agenda?

On the event platform via Menu bar → "Networking Labs".

General

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How can I get access if I am not able to purchase a ticket?

As a volunteer you get a free ticket to the event. Read more and apply HERE.

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Where can I find the Social Media Badge that says "I'm attending - are you joining?"?

Feel free to generate your own Social Media Badge HERE.

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Can I watch streams of the stage sessions either live or afterwards from home?

No, Techarena is a fully physical event. There will be no livestreams available.

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What should I wear?

Most of our attendees dress "business casual". Stockholm in February is typically between -6°C and 4°C. Bring warm clothes and winter gear. The Arena is heated, so jackets can be left at the cloakroom.

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What items are prohibited?

Weapons, drugs, glass bottles, professional filming equipment (without approval), aerosol sprays, portable speakers, and unapproved promotional materials.

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Do you offer any discounts?

No, we do not offer any discounts.

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Do you offer any student discounts?

No, we do not offer student discounts, but a lot of students join as volunteers. As a volunteer you get a free ticket to the event. Read more and apply HERE.

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My company wants to announce something at Techarena. What should I do?

Reach out to partner@techarena.se and we can start the discussion for 2027.

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Can I bring a rollup or similar promotional material?

No, you are not allowed to bring a rollup or similar promotional material to the event.